Privacy Policy

Privacy Policy

Last updated: 26 September 2026

Take It Easy Caravans respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect information when you visit takeiteasycaravans.com, contact us, or otherwise interact with us.

1. Who we are

This website is operated by Take It Easy Caravans [insert full legal company name], based in Portugal.

For the purposes of the General Data Protection Regulation (GDPR), we are the data controller responsible for the personal information collected through this website.

Company: [Full legal company name]
Address: [Registered/business address]
Email: [Contact email]
VAT/NIF: [Company VAT/NIF number, if you want to include it]

2. Information we collect

We may collect personal information that you provide directly to us, including your name, email address, telephone number and any information you include when contacting us or submitting an enquiry.

We may also collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited and information about how you interact with the website.

3. How we use your information

We may use your personal information to:

  • Respond to questions and enquiries;

  • Provide information about our caravans, products and services;

  • Prepare quotations or take steps towards entering into a contract with you;

  • Process and manage orders or customer relationships;

  • Operate, maintain and improve our website;

  • Protect our website and business against fraud, misuse or security threats;

  • Comply with legal, tax and regulatory obligations; and

  • Send marketing communications where you have consented to receive them or where otherwise permitted by law.

We will only process personal data where we have a lawful basis for doing so. Depending on the circumstances, this may be your consent, the performance of a contract or steps taken at your request before entering into a contract, compliance with a legal obligation, or our legitimate interests in operating and improving our business.

Under GDPR, consent is only one possible legal basis; for example, processing genuinely necessary to fulfil a customer contract will generally rely on performance of that contract rather than consent.  

4. Cookies and website analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the website and improve the user experience.

Some cookies are necessary for the website to function. Where required by law, non-essential cookies, such as certain analytics or marketing cookies, will only be used after you have provided your consent.

You can manage your cookie preferences through the cookie banner or settings available on our website.

5. Squarespace and other service providers

Our website is built and hosted using Squarespace. Squarespace and other third-party service providers may process certain personal data on our behalf where necessary to provide website hosting, analytics, communications or other services.

We may also use third-party providers for services such as email, analytics, payment processing or customer communications.

Where these providers process personal data outside the European Economic Area (EEA), we take appropriate steps to ensure that the data is protected in accordance with applicable data protection law, including the use of recognised transfer mechanisms where required.

6. Sharing your information

We do not sell your personal information.

We may share personal information with trusted service providers where this is necessary to operate our website or business. We may also disclose information where required by law, regulation, court order or another lawful request from a public authority.

Service providers are only given access to information where reasonably necessary for the services they provide.

7. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, tax or reporting requirements.

The exact retention period may vary depending on the type of information and our relationship with you.

8. Your rights

Under the GDPR, you may have the right to:

  • Access the personal data we hold about you;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of your personal data in certain circumstances;

  • Request restriction of the way we process your data;

  • Object to certain types of processing;

  • Receive certain personal data in a portable format;

  • Withdraw your consent at any time where processing is based on consent; and

  • Lodge a complaint with a data protection authority.

These rights are subject to the conditions and exceptions provided by applicable law. The Portuguese CNPD likewise identifies rights including access, rectification, objection, restriction and erasure.  

To exercise your rights, please contact us at [privacy/contact email].

9. Data security

We take reasonable technical and organisational measures to protect personal information against accidental or unlawful loss, alteration, disclosure, access or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Links to other websites

Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policy of any third-party website you visit.

11. Complaints

If you have concerns about how we handle your personal data, please contact us first so that we can try to resolve the issue.

You also have the right to lodge a complaint with the Portuguese data protection authority:

Comissão Nacional de Proteção de Dados (CNPD)
Av. D. Carlos I, 134, 1.º
1200-651 Lisboa
Portugal

⁠Comissão Nacional de Proteção de Dados (CNPD)

The CNPD is Portugal’s national supervisory authority responsible for overseeing compliance with the GDPR and Portuguese data-protection legislation.  

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices or legal obligations. The latest version will always be published on this page with the date of the most recent update.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

teardrop@takeiteasycarava